Patients Rights & Responsibilities
Catalyst Community Foundation has adopted the following rights and responsibilities associated with participation in our Catalyst Cares primary care program.
- To be treated with respect, dignity, consideration, and compassion.
- To be informed about program policies, processes, and procedures for service design and operation options available to them.
- To receive care services free of discrimination on the basis of race, color, sex/gender, ethnicity, national origin, immigration status, religion, age, class, sexual orientation, literacy level, physical or mental ability.
- To reach an agreement with their clinical team and Provider about the frequency of contact they have either in person or over the phone.
- To have input into the health decision-making process with their Provider.
- To get information needed to make choices about their care before the care is given. This includes their health status, the name of the treatment and its risks, the name of the person performing the treatment, and your treatment choices.
- To refuse treatment or services, including care services and the implications of such refusal relating to health outcomes.
- To use end of life and advance care directives.
- To receive notification and a rationale when care services are changed or terminated.
- To withdraw their voluntary consent to participate in care services.
- To have their medical records be treated confidentially.
- To access the information contained in their medical record, as allowed by law.
- To file a complaint regarding the Catalyst Cares program by contacting Management through the website.
If there are any questions regarding this patient rights & responsibilities you may contact us using the information below: